NOTICE OF PRIVACY

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Ferromex Del Norte, S.A. de C.V., better known as "FDN Recycling" and "FDN Recycling of electronics", with address at Blvd. Vito Alessio Robles #6599 and #6689 in the Asturias neighborhood of the city of Saltillo, C.P. 25107, in the state of Coahuila, Mexico, and the internet portal www.fdn.mx, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

 

What information are we going to collect?

 

FDN Recycling, in order to comply with the purposes indicated in this Notice, will process personal identification data, personal contact data, personal tax data and patrimonial and/or financial personal data.

 

In the event that you contact us through social networks, we may process the information contained in your public profile of the social network in question, as well as the content of your publications.

 

We inform you that, for the purposes of what is stated in this privacy notice, FDN Recycling will not process sensitive personal data.

 

For what purposes will we use your personal data?

 

The personal data you have provided to us will be used for the following primary and necessary activities:

 

1. Identify you

2. Contact you

3. ​Follow up, update and confirm regarding contracted products and service

4. ​To give you services through our telephone number

5. Provide you with the good and/or service you request

6. ​Honor our service guarantee

7. ​Keep our records updated in order to be able to respond to your queries and information

8. ​Evaluate the quality of the services we offer you

9. ​Respond to your comments or requests for information

 

What other uses can we make of your information?

 

Additionally, if you do not object, FDN Recycling will use your personal information for both physical and electronic delivery of advertising and communication for marketing and telemarketing purposes, and for commercial prospecting and statistical and market analysis, as well as for invite you to participate in service quality surveys.

 

In the event that you do not want your personal data to be processed for any or all of the additional purposes, from this moment you can notify us of the above at the address:info@fdn.mx

 

The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.

 

To which third parties can we transfer your information?

 

FDN Recycling to fulfill the necessary purposes described above or others required by law or by the competent authorities, may transfer personal data to:

 

1. Labor authorities and/or other competent authorities to comply with legal provisions

2. ​To parent companies, subsidiaries and/or affiliates of FDN Recycling

3. ​To banking institutions to make payments.

4. ​To competent authorities in the cases legally provided.

 

For this purpose, we inform you that the consent for the transfer of your personal data is not required.

 

How can you exercise your ARCO rights and/or revoke your consent?

 

You or your legal representative may exercise any of the rights of access, rectification, cancellation or opposition (hereinafter "arch rights"), as well as revoke your consent for the processing of your personal data, by sending an email to the Department of Protection of Personal Data of FDN Recycling to the address: info@fdn.mx

 

Your request must be made through the ARCO Rights Request Form, which must be requested at the aforementioned email address. In order for the FDN Recycling Personal Data Protection Department to be able to follow up on your request, you or your legal representative must correctly prove your identity, for which it is necessary that you complete all the fields indicated in the Form and accompany it with a copy of any of the current official identifications indicated therein. For more information on the procedures, requirements and deadlines for the exercise of your ARCO Rights and/or revocation of consent, contact the FDN Recycling Personal Data Protection Department at: info@fdn.mx.

 

How can you limit the use and/or disclosure of your data?

 

You may limit the use or disclosure of your personal data by sending your request to the address: info@fdn.mx. In the event that your Request is appropriate, it will be registered in FDN Recycling's own exclusion list. For more information, please contact our FDN Recycling Personal Data Protection Department.

 

How will we notify you of changes we make to this Privacy Notice?

 

FDN Recycling will notify you of any changes to your privacy notice through our website: https://www.fdn.mx, for which we ask you to review it periodically.

 

How can you send us your questions?

 

Our Personal Data Protection Department is at your service to provide you with any additional information you require or, where appropriate, to resolve any questions that may arise regarding privacy and personal data protection, for which you can contact us by email. electronic info@fdn.mx.

 

 

(Current as of October 30, 2020)